Terms and Conditions/Return Policy

In these terms and conditions, “our”, “us” and “we” refers to Melanin Monarchs. Your access to and use of all information on the Melanin Monarchs website including purchase of any product (s) is provided subject to the following terms and conditions.

Melanin Monarchs reserves the right to amend this notice at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended. We therefore recommend that each time you access our website you read these terms and conditions.

Product Orders

We endeavor to ensure that our product list is current. However, we give no undertaking as to the availability of any product advertised on our website.

When you order from Melanin Monarchs, we require that you provide your name, shipping address for delivery, your email address, telephone contact and credit card details for purchasing only. We undertake to take due care with this information. However, in providing us with such information you accept that we are not liable for its misuse due to errors in transmissions, viruses and/or malware.

Once you have submitted an order, you may not cancel that order even if our acceptance or rejection of your offer is still pending.

Packaging and postage is an additional charge that is calculated at time of purchase.

Delivery of your ordered product/s will be as set out on the Melanin Monarchs website. Title in the goods passes to you when we have received payment. Our terms of payment are set out on the order page.

All risk of loss and/or damage to the products and/or items passes to the purchaser when we ship the items.

We undertake to accept or reject your order within seven (7) business days. If we have not responded to you within seven (7) business days, your offer is deemed to be rejected. We are not required to give reasons for rejecting your offer to purchase. However, the most likely interpretation for rejecting your offer would be that we do not currently have that item in stock.

Product Descriptions

We strive to ensure that our products are described as accurately as possible on our website. However, we do not warrant that the description is accurate. Where we become aware of any error and/or omission of the description, we reserve the right to correct any error or omission.

Images have been provided for illustrative purposes only and we do not guarantee that any image will reproduce in true color nor that any given image will reflect or portray the full design or options relating to the product.

Product Returns

Melanin Monarchs undertakes to reimburse you for any product delivered to you that is faulty or is in a damaged condition. If you wish to return a faulty or damaged product, you must notify us through our designated “Contact Us” webpage, where we set out our requirements relating to return of such goods.

We also undertake to exchange any undamaged product purchased from us so long as it is returned unused and with proof of purchase within fourteen (14) days of purchase. However, we will not provide any refund of such purchase. If undamaged goods are returned to us for exchange, we do not refund any packing and/or postage charges. Return of undamaged goods for exchange is entirely at your cost and risk.

If we are unable at the time of return to replace or exchange returned goods, we undertake to reimburse your credit card for the amount initially debited for the purchase including packaging and postage charges.

Privacy

We undertake to take all due care with any information which you may provide to us when accessing our website. However, we do not warrant and cannot ensure the security of any information that you may provide to us. Information you transmit to us is entirely at your own risk.

However, we intend to take reasonable steps to preserve such information in a secure manner.

Our compliance with privacy legislation is set out in our separate Privacy Policy, which is displayed on our home page.

Limitation of Liability

To the full extent permitted by law, our liability for breach of an implied warranty and/or condition is limited to the supply of the goods and/or services again or payment of the costs of having those goods and/or services supplied again.

We accept no liability for any loss whatsoever including consequential loss suffered by you arising from product/s we have supplied.

Order Cancellation Due to Error

Where a product has been listed at the incorrect price or with incorrect descriptive information or image due to typographical error or similar oversight, we reserve the right to cancel a transaction. Where your credit card has been charged, we will immediately refund your credit card for the total amount debited.

Site Access

You are permitted to download a copy of the information on our website to your computer for your personal use only if you do not delete and/or change any trademark, copyright symbol and/or other proprietary notice. Your use of our content in any other way infringes our intellectual property rights.

The only exception as permitted under the Copyright Act of 1976, you are not permitted to copy, reproduce, republish, distribute and/or display any of the information on Melanin Monarchs website without our prior written permission.

When visiting our website, we give you limitations to access and use our information for personal use only.

The license to access and use the information on our site does not include the right to use any data mining robots or other extraction tools. The license also does not permit you to mirror and/or meta tag our site without our prior written permission. Melanin Monarchs reserves the right to serve you with notice if we become aware of your meta tag or mirroring of our website.

Intellectual Property Rights

The trademark and/or copyright to all content on this website including applets, graphics, images, layouts and/or text belongs to Melanin Monarchs or we have a license to utilize those materials.

All trademarks, brands and logos generally identified either with the symbols TM or ® which are used on this website are either owned by us or we have a license to utilize those marks. Your access to our website does not license you to use those marks in any commercial way without our prior written permission.

Any comment, feedback, idea or suggestion (called “Comments”) which you provide to us through this website becomes our property. If in future we utilize your comments in promoting our website and/or in any other way, we will not be liable for any similarities, which may appear from such use. Furthermore, you agree that we are entitled to use your comments for any commercial or non-commercial purpose without compensation to you or to any other person who has transmitted your comments.

If you provide us with comments, you acknowledge that you are responsible for the content of such material including its legality, originality and copyright.

Hyperlinks

This website may contain hyperlinks to other websites. Such links are provided for convenience only and we take no responsibility for the content and maintenance of and/or privacy compliance by any linked website. Any hyperlink on our website to another website does not imply our endorsement, support and/or sponsorship of the operator of that website nor of the information and/or products which they provide.

You may link our website with our consent. Any such linking will be entirely your responsibility and/or at your expense. By linking, you must not alter any of our website’s contents including any intellectual property notices and you must not frame or reformat any of our pages, files, images, text or other materials.

Indemnity

By accessing our website, you agree to indemnify and hold us harmless from all claims, actions, damages, costs and expenses including legal fees arising from and/or in connection with your use of our website.

Disclaimers

Whilst we have taken all due care in providing the information on our website, we do not provide any warranty either express and/or implied including without limitation warranties of title and/or implied warranties of merchant-ability and/or fitness for a particular purpose.

To the extent permitted by law, any condition and/or warranty, which would otherwise be implied into these terms and conditions is excluded.

We take due care in ensuring that our website is free of any virus, worm, Trojan horse and/or malware. However, we are not responsible for any damage to your computer system, which may arise about your use of our website and/or any linked website.

Jurisdiction

These terms and conditions are to be governed by and construed in accordance with the laws of United States of America and any claim made by either party against the other which in any way arises out of these terms and conditions will be heard in United States of America and you agree to submit to the jurisdiction of those Courts.

If any provision in these terms and conditions are invalid under any law the provision will be limited, narrowed, construed and/or altered as necessary to render it valid but only to the extent necessary to achieve such validity. If necessary, the invalid provision will be deleted from these terms, conditions and remaining provisions will remain in full force and effect.