Frequently Asked Questions

 

 

Can I contact you directly?

You can email us at MelaninMonarchs@gmail.com.

 

Does Melanin Monarchs restock their inventory?

Yes

 

How much is shipping?

All orders are shipped USPS flat rate (Domestic).

Pricing varies by tiers.

We do provide international shipping for the international rates.

 

How long will it take my order to ship?

Allow 3 business days for payment verification and order processing.

Allow 7-10 business days for domestic delivery and 10-12 business days for international shipping.

 

Can I get a refund or make an exchange for my order?

No refunds. Exchange only on items mentioned in the Refund/Exchange section.

 

Does the billing and shipping address have to match?

To prevent identity and credit card fraud, we require that your billing and shipping address matches.